Privacy Policy
Last modified: July 09, 2025
Protecting your unique data is our foremost priority; therefore, we ensure attaching a great deal of details to your right to privacy and data protection. This privacy policy statement demonstrates our firm’s commitment to your right to data protection and privacy, outlining the way we collect and handle information that either directly or indirectly identifies your personal data.
Note: The term “ We, Us” refers to MindInventory while “You” refers to those who interact with our website, subscribe to any of our pages/blogs, request information, or use user chat support.
Purpose & Scope
This privacy policy statement intends to define the certain data processed by CollabCRM, who uses this data, for what purpose your data is collected and used, how long this information will be accessible to us, and the right you have in the very context.
Applicable To
This privacy statement refers to those who interact with our website, subscribe to any of our pages or blogs, request information, or use chat support.
This Policy Applies To The Following Information
- On this Website
- Through any email, text, or other electronic message between the user and this Website.
- When you interact with our advertising and applications on third-party websites and services, and if they include a link to this policy.
Note: The reason you’re asked to provide personal information will be made clear at the time we ask you for it.
How Do We Collect Information?
- Automatically when you navigate through our site. It might involve user details, IP addresses, and information collected via cookies.
- Directly when you provide it to us.
- From third parties such as social media and many other advertisement websites.
The Information We Collect On, Or Through Our Website
Information you provide by filling out the form on our website (information provided at the time of registering to use our website, subscribing to our services, or requesting additional services) that includes:
- Contact and demographic information like name, phone number, company name, job title, address, email address, city, or other profile information.
- Records and copies of your correspondence such as email addresses if you contact us.
- Information you provide when interacting with our chatbot.
- Any other information you voluntarily provide us.
- Any sort of content you submit as a survey, testimonial, or endorsement.
Users: If You Are A Prospective Or Current User Of CollabCRM, We:
- Ask for your contact information in the marketing and product registration form to promote and provide our services to you.
- Ask for your business identity and profiles from business directories like LinkedIn.
- Take and store the explicit information about your product interests.
- Contact you through phone calls for sales assistance and customer support.
- Send you an email containing information relating to our solutions.
- Capture the email history sent to you previously to provide you with updated information about our solution.
- Capture phone, chat, and email conversations between you and our support and sales representative to understand your interests in the solution and provide you with the best possible.
- Set browser cookies on our web properties, intending to recognize you as a repeat visitor to offer you access to our solutions.
- Capture your browsing history on our web properties to get a clear understanding of your interest in our solutions.
Your Search Queries On The Website
You may provide information to be published and displayed (hereinafter, “posted“) on public areas of the Website or transmitted to other users of the Website or third parties (collectively, “User Contributions“). Your User Contributions tend to be posted on and transferred to others at your own risk. We limit access to certain pages, however, you should be mindful of the fact that no security measures are perfect or impenetrable.
Furthermore, we can’t control the actions of other users with whom you may choose to share your User Contributions. Hence, we can’t and don’t guarantee that your User Contributions for not be viewed by unauthorized persons.
Information We Gather Through Automated Data Collection Technologies
When you navigate through our website, we might use automated data collection technologies intending to accumulate certain information about your equipment, browsing activity, and pattern which involve:
- Details of your visits to our website, such as browning location, page view, traffic source, time spent, actions completed, and other communication data and the resources you access and use on the Website.
- Information related to your computer and internet connection, including your operating system, IP address, and browser type.
Cookies
This website uses cookies for certain purposes including enhancing the website’s functionalities, user experience, and so on.
Cookies We Use And The Information They Collect
| Category | Purpose |
|---|---|
| Required Cookies | These cookies are essential to enable the core functionalities of our websites. Without these cookies, services you have asked for, like identifying you while you are logged in, can’t be provided. If a user disables these cookies, certain functionalities of the website won’t be functioning. |
| Functional Cookies | Functional cookies are used to collect technical information such as the number of pages visited, which parts of our website are clicked on, and the period of time between clicks. They allow us to gauge how visitors interact with the websites so that we can make proper enhancements to improve the performance. |
| Advertisement Cookies | We use Advertisement cookies to collect information about your browsing habits and make advertising more relevant to you and your interests. We also use them to limit the number of times you see an advert as well as help measure the effectiveness of an advertising campaign. |
This Privacy Policy Doesn’t Apply To The Following Information:
- Information we collect offline or through any other means, including on any other website operated by a company or any third party (including our affiliates and subsidiaries): CollabCRM software products, CollabCRM’s User Center; or
- Any third party (including our affiliates and subsidiaries), including through any application or content (including advertising) that may link to or be accessible from the Website.
How Do We Use Your Information?
We use your information to:
- Present our website and its contents to you.
- Provide you with information, products, or services you need.
- Carry out our obligations and enforce our rights arising from any contracts entered between you and us, including for billing, collection, GST, etc.
- Keep you in the know of changes to our website, products, or services we offer.
- Cater to any other purpose with your consent.
- Provide product support.
Information Disclosure
We may disclose aggregated information related to our users that doesn’t identify any individual. We may disclose personal information that we collect, or you provide as described in this privacy policy:
- When required by law, legal procedures, regulation, or another legal requirement.
- When we believe that disclosure is essential or appropriate to respond to an emergency.
- When you consent to such disclosure.
- To protect our rights, your safety, or the safety of others.
- To enforce our agreements, policies, and terms of use.
- Business Transfers: As we develop our business, we might sell or buy businesses or assets. In the event of a reorganization, corporate sale, merger, dissolution, or similar event, personal data may be part of the transferred assets.
- Related Companies: We may share your personal data with affiliated companies, like subsidiaries, for purposes consistent with this privacy policy.
- If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of our customers. This involves exchanging information with other companies and organizations for purposes like fraud detection and credit reduction.
Your Rights, Choices, And Instructions Under GDPR
We may disclose aggregated information related to our users that doesn’t identify any individual. We may disclose personal information that we collect, or you provide as described in this privacy policy:
- The right to access: You have the right to request CollabCRM for copies of your personal data including the right to get confirmation as to whether or not your personal data are being processed.
- The right to erasure/deletion: You have the right to request CollabCRM to erase/delete your personal data, under certain conditions.
- The right to request data correction: You have the right to request CollabCRM to rectify or correct any information you believe is inaccurate. You also have the right to request us to complete the information you believe is incomplete.
- The right to request for data transfer: You have the right to request your personal data transfer to another party.
- The right to restrict processing: You have the right to request us to restrict the processing of your personal data when:
- (a) if you believe personal data has been unlawfully processed and you wish to restrict processing rather than delete it.
- (b) CollabCRM no longer needs personal data, but you are required to keep it in order to establish, exercise, or defend a legal claim.
- (c) You have exercised your right to object to the processing for a period allowing CollabCRM to consider whether your legitimate grounds override those of CollabCRM.
- The right to data portability: You have the right to request us to transfer the collected data to another organization, or directly to you, under certain conditions. This includes receiving your personal data in a portable, structured, commonly used, and machine-readable format so that you may transfer the data to another entity without hindrance.
- The right to withdraw consent: If allowed by applicable laws, you have the right to withdraw your consent at any time. However, withdrawal does not affect the legitimacy and effectiveness of how we process your personal data based on your consent before the withdrawal is made.
- The right to object to processing: You have the right to object to the processing of a part or all of your personal data at any time. When relating to processing for marketing purposes, you have an absolute right to object; while for other purposes, the existence of the right depends on what lawful basis the processing relies on and on the existence of our compelling legitimate grounds to continue the processing. Although we will make reasonable efforts to accommodate your requests, in some circumstances we may deem your request unfounded or not eligible under applicable law. In such instances, we reserve the right to refuse your request. We may require, as a pre-requisite to fulfilling any request, to verify your identity which we may do by asking you to provide certain information or identification to ensure that all data subjects’ privacy is protected.
Choose How We Use And Disclose Your Crucial Information
We provide you with the choices for the personal information you share with us. We provide you with the following control over your information:
- Tracking technologies and advertising: You can set your browser to refuse all or some browser cookies or to alert you when cookies are being sent. If you disable or refuse cookies, please note that some parts of this site may then be inaccessible or not function properly.
- Promotional offers from the company: If you do not wish to have your e-mail address/contact information used by CollabCRM to promote our own or third parties’ products or services, you can let us know through email. If we have sent you a promotional email, you may send us a return email asking to be omitted from future email distributions.
- Targeted Advertising: If you do not want us to use information that we collect or that you provide to us to deliver advertisements according to our advertisers’ target-audience preferences, you can email us requesting your privacy.
How Long Does CollabCRM Store Your Data?
We retain your personal data for such periods of time as required or permitted by law or subject to our retention policies. CollabCRM takes the following considerations into account to determine the retention period:
- The time needed to retain personal data to fulfill business purposes, for example, providing products and services.
- Time for maintaining corresponding transaction and business records
- Time for controlling and improving the performance and quality of the Websites
- Time required to handle possible user queries or complaints and locate problems
- The time until we reasonably believe that this data will be needed for the handling of any litigation.
- When the laws, contracts, and other equivalencies pose any requirements for data retention.
Children Aged Under 16
Our website, portal, and services aren’t intended or directed to children aged under 16. We do not knowingly collect personal data from children under the age of 16. If you are under 16, do not provide any information on this website or through any of its features/register on the website. This information might include your name, address, telephone number, and email address.
Data Security
We have implemented data security measures designed specifically to secure your personal information from accidental loss and unauthorized access, use, alteration, and disclosure. The information you provide us is stored on our secure servers behind firewalls. All of them are encrypted using SSL technology.
We maintain administrative, physical, and technical safeguards to protect the security, confidentiality, and integrity of your personal data processed by us as part of your use of our products/services, our websites, and any other aspects of our business as described in this privacy notice. We don’t materially decrease the overall security of such items. However, no data security measure is 100% effective, we don’t guarantee or warrant its absolute security.
International Data Transfer
We reserve the right to transfer your personal data to servers or third-party service providers located in other countries for processing and storage. These transfers are conducted in compliance with applicable data protection laws, utilizing safeguards such as Standard Contractual Clauses (SCCs), Binding Corporate Rules (BCRs), or adequacy decisions to ensure your data is protected to a standard comparable to your jurisdiction. We notify you of any associated risks where required by law.
Changes to This Privacy Policy
We reserve the right to update or revise this Privacy Policy at any time to reflect changes in our practices, services, legal requirements, or other factors. Any modifications will be effective immediately upon posting the updated policy on our website, with the ‘Last Updated’ date clearly indicated. We encourage you to review this policy periodically to stay informed about how we protect your information. Your continued use of our services following any changes constitutes your acceptance of the updated Privacy Policy.”
Cautions
Read this privacy policy statement carefully to understand our policies and practices regarding your information and how we treat it. By accessing or using this website, you agree to this privacy policy. This policy may change from time to time. Your continued use of this website after we make changes is deemed to be acceptance of those changes, so please check the policy periodically for updates.
Contact Information
In case of any question, comment, or query about CollabCRM, contact us at support@collabcrm.com. We will use appropriate measures to verify the identity of any person making a request for personal information. CollabCRM reserves the right to request the provision of additional information essential to confirm the identity of any person making such a request.